At Luxe Suites Boutique (operated by Luxe Suites Boutique, doing business as The Vaie Boutique), accessible from https://luxesuitesboutique.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Luxe Suites Boutique and how we use it.
1. INFORMATION WE COLLECT
We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products, or otherwise contact us.
- Personal Data: This may include your name, email address, mailing address, and payment information.
- Mobile Information: We collect your phone number when you opt-in to our SMS/MMS messaging programs via web forms, appointment bookings for Permanent Jewelry, or keyword “Text-to-Join” campaigns.
2. HOW WE USE YOUR INFORMATION
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website and boutique services.
- Process your transactions and send order updates.
- Communicate with you, including for customer service and marketing.
- SMS/MMS Communications: To send automated text messages regarding order confirmations, appointment reminders, and promotional offers (only if explicit consent is provided).
3. SMS/MMS MOBILE COMPLIANCE & CONSENT
We value your privacy and the security of your mobile information.
- Consent: Mobile opt-in consent is personal to the user and is not transferable. Consent to receive marketing text messages is not a condition of any purchase.
- Opt-In Methods: We collect consent through unchecked, voluntary checkboxes on our contact forms, checkout pages, and booking widgets.
4. NO THIRD-PARTY SHARING
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. SMS OPT-OUT & SUPPORT
You have full control over the messages you receive.
- To Opt-Out: You can cancel the SMS service at any time. Just text “STOP” to the short code or phone number from which you received the message. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed.
- For Help: If you are experiencing issues with the messaging program, you can reply with the keyword “HELP” for more assistance, or you can get help directly at info@luxesuitesboutique.com.
6. DATA SECURITY
We use commercially reasonable physical, administrative, and technical safeguards to preserve the integrity and security of your personal information. However, please note that no data transmission over the Internet or mobile network can be guaranteed to be 100% secure.
7. YOUR DATA RIGHTS
You have the right to request access to the personal data we hold about you, to request that we correct any inaccuracies, or to request the deletion of your data. To exercise these rights, please contact us at the email provided below.
8. MY ACCOUNT AND WISHLISTS
If you use My Account, we keep your email address and name, the addresses you save, and the pieces you add to your wishlist, together with the orders placed under your email. You sign in with a one-time code we email to you; we do not keep passwords. A cookie keeps you signed in on that device for 30 days, and signing out ends it.
Your wishlist is private unless you turn on its share link, which shows the pieces only, never your name or email.
To delete your account, email info@luxesuitesboutique.com. We remove your sign-in, saved addresses and wishlist. We keep records of past orders for our business and tax records.
9. REMINDERS ABOUT YOUR BAG
If you enter your email address at checkout and leave without paying, we may send you one email about the pieces in your bag, with a link that puts them back in it. If you have signed up for our emails, we may do the same when you leave pieces in your bag without starting checkout: while you shop, the pieces in your bag are kept with your email address for that reason, and let go after 30 days.
We send at most one reminder a week, and none if you have placed an order since, if you have turned our newsletter off, or if everything in your bag has sold. What we keep for them is used only for these reminders, and every reminder has a link at the bottom to stop them.
10. ADDRESS SUGGESTIONS
When you type a street address in My Account or at checkout, what you type is sent to Google to suggest matching addresses - from our server in My Account, and through Stripe, our payment processor, at checkout. Nothing else you have given us is sent with it, and the address you choose is yours to change before you save it.
11. LOG FILES & COOKIES
Luxe Suites Boutique follows a standard procedure of using log files and cookies. These files log visitors when they visit websites to analyze trends, administer the site, and track users’ movement on the website.
12. ANALYTICS
We use Google Analytics to understand how our website is used - which pages are visited, how people find us, and which pieces are viewed, added to bags and bought - so we can improve the shop. Google Analytics uses cookies and receives information such as the pages you visit, your browser and device, and your approximate location. It does not receive your name, email address, delivery address or payment details, and Google's advertising features are turned off for our website.
If your browser sends a Global Privacy Control signal, our website does not load Google Analytics at all. You can also block it with Google's browser add-on at tools.google.com/dlpage/gaoptout. How Google uses this information is explained at policies.google.com/technologies/partner-sites.
13. WHAT YOU VIEW ON OUR WEBSITE
If you sign up for our emails, place an order, or sign in to My Account, we keep a record of the pages and pieces you view on our website, the terms you search for, and how you reached us - from a link, a social post or one of our emails, for example. We use it to understand which pieces people want and to choose what we send you. It is our own record: it is not sent to Google and it is not shared with anyone.
Before you give us your email address, this is kept against a random identifier in a cookie, with no name attached, and is discarded after seven days if you never sign up. If you do, the week before is attached to your record, so we can see what brought you to us.
We keep it for twelve months. If you unsubscribe from our emails we delete it, not just the mailing. If your browser sends a Global Privacy Control signal, we do not keep this record at all.
14. CONTACT US
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us:
- Email: info@luxesuitesboutique.com
- Physical Address: 14542 Whittier Blvd, Whittier, CA 90605, USA
- Phone: (562) 374-3322